Terms of Service

Last updated: 15 June 2026

These Terms of Service ("Terms") are a binding contract between you and RevAIved d.o.o., a limited liability company incorporated in the Republic of Slovenia ("RevAIved", "we", "us"). They govern your access to and use of our websites, mobile applications, application programming interfaces and related services (together, the "Service"). Please read them carefully — by creating an account or using the Service you agree to be bound by them.

These Terms include important provisions, some of which limit our liability to you, allocate certain risks to you, require you to indemnify us, and (for users in the United States) require arbitration and waive class actions. Sections drawing your attention to those provisions are highlighted in bold.

1. About these Terms

These Terms incorporate our Privacy Policy and any in-product notices, community guidelines or supplemental terms we publish for specific features. If there is a conflict, the more recent specific term controls. We may update these Terms; material changes will be flagged in-app the next time you open the Service and (for subscribers) emailed to you. Continued use after a change means you accept the updated Terms. If you do not agree, you must stop using the Service.

2. What RevAIved is — and isn't

RevAIved lets you create AI personas inspired by people you have lost, and have private text conversations with them. The replies are generated by a large-language-model AI system based on the details you provide. The persona is not the actual person, does not truly remember their life, is not sentient, and is not a continuation of the deceased.

RevAIved is not a medical device, not therapy, not a crisis service, and not a substitute for professional support. Nothing in the Service is medical, psychological, psychiatric, legal, financial or other professional advice. If you are in crisis or in distress, please contact a real human — your therapist, your doctor, a trusted friend, or a crisis line:

• EU: 116 123 (free, 24/7, multiple languages where available)
• United States: 988 (Suicide & Crisis Lifeline — call or text)
• United Kingdom: Samaritans 116 123
• Australia: Lifeline 13 11 14
• International directory: findahelpline.com

3. AI nature & transparency (EU AI Act Article 50)

You are interacting with an artificial-intelligence system. We disclose this to you before you first interact with a persona, and we remind you periodically inside the Service. AI-generated content may be inaccurate, fabricated, internally inconsistent, or contrary to what the actual person would have said. Do not rely on it for important decisions. Do not present AI-generated content as the genuine statements of the person it emulates. If we add features that infer your emotional state from your messages, we will tell you under Article 50(3) of the EU AI Act before we activate them.

4. Eligibility

• You must be at least 18 years old to use RevAIved.
• You must have the legal capacity to enter into a contract.
• You must not be on any government sanctions list nor located in any jurisdiction subject to a comprehensive embargo by the European Union, United Kingdom or United States.
• If you create an account on behalf of an organisation, you represent that you are authorised to bind that organisation.

5. Your account

• You are responsible for activity that occurs under your account, including for keeping your sign-in credentials confidential.
• You agree to provide accurate information and to update it when it changes.
• One person, one account. You may not share your account with anyone else.
• You can delete your account and all associated data at any time from the in-app Profile screen.

6. Subscriptions, payments & auto-renewal

Some features require a paid subscription. Subscriptions are billed by Apple (App Store) or Google (Play Store) under their billing terms, not by us directly. By starting a subscription you authorise Apple or Google to charge the applicable fee to your payment method on a recurring basis (monthly or annually as selected) until you cancel. You can cancel at any time from your Apple ID or Google Play account settings. Cancellation takes effect at the end of the current billing period; we do not provide pro-rata refunds for the unused remainder unless required by law.

Free trials, if offered, automatically convert to a paid subscription at the end of the trial unless you cancel before then. EU consumer law gives you a 14-day right of withdrawal from distance contracts; by starting your subscription and beginning to use the paid features you expressly request that we begin performance immediately and acknowledge that the right of withdrawal is lost once the service has been fully performed.

7. Your content & persona inputs

"User Content" means anything you upload, type, send or otherwise submit to the Service: personas, descriptions, photos, chat messages, voice samples (where supported), and any annotations or memories.

You retain all rights you have in your User Content. By submitting it, you grant RevAIved a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, copy, transmit, analyse, display and process your User Content solely to:

• provide and improve the Service for you;
• generate AI replies and extract conversational memories for your personas;
• perform safety and abuse-prevention moderation;
• comply with law and respond to lawful requests.

We do not use your User Content to train any general-purpose AI model, and we do not authorise our processors to do so. This licence ends when you delete the User Content or your account, except where retention is necessary for backup purges, defence of legal claims, or compliance with law.

8. Personas of deceased persons — your representations

When you create a persona, you represent and warrant that:

• The person on whom the persona is based is deceased (we do not permit personas of living individuals — see §9).
• You are a next-of-kin / heir of the deceased, or you have express authority from such a person, to use the deceased person's name, image, voice, writings, and personal information for the private remembrance purpose of the Service.
• You will not present the persona to third parties as the actual statements, wishes or will of the deceased, including in any legal, financial, testamentary, estate, family, employment, custodial or commercial context.
• You will respond promptly to any takedown request submitted by a family member, heir or estate representative of the deceased and will not contest such a request without legitimate grounds.

Family members or estate representatives who believe a persona has been created without proper authorisation may contact legal@revaived.com with proof of relationship; we will review and remove on substantiated request.

9. Acceptable Use Policy

You agree that you will not use the Service to:

• create or interact with a persona of any living person;
• create or interact with a persona of a public figure, celebrity, historical figure or fictional character whose estate or rights-holders have not specifically consented;
• create or interact with a persona of a minor (living or deceased), or to depict a minor in any sexual or suggestive context;
• generate or interact with any sexual, romantic-erotic or sexually suggestive content involving any persona;
• generate content that encourages, plans, or romanticises self-harm, suicide, or harm to others;
• solicit or rely on the persona for medical, mental-health, psychiatric, legal, financial, tax, investment or other professional advice;
• impersonate the persona to deceive third parties, or impersonate any other living person via the Service;
• use the Service to defraud an estate, contest a will, influence inheritance, or otherwise gain a legal or financial advantage by reference to a persona's purported statements;
• resell, redistribute, license, or commercially exploit the Service, its outputs, or any persona;
• use the Service or its outputs to train, fine-tune, evaluate, or benchmark any other artificial-intelligence model, dataset or system;
• harass, threaten, defame, dox, or stalk any person via the Service;
• upload content that is unlawful, infringes third-party rights, contains malware, exploits known vulnerabilities, contains child sexual abuse material, terrorist content, or violent extremist content;
• use automated means (bots, scrapers) to access the Service except as expressly permitted;
• circumvent or attempt to circumvent any security measure, rate limit, content filter, safety system or paywall;
• use the Service in connection with any regulated decision about a person — employment, credit, insurance, housing, education, healthcare, immigration, criminal justice, or anything else of legal or similarly significant effect;
• use the Service to violate any law applicable to you or to us.

We may, at our sole discretion, suspend or terminate accounts that violate this Acceptable Use Policy. We may also retain a minimal record of violations for safety, audit and law-enforcement purposes, as described in our Privacy Policy.

10. Safety & crisis handling

If our moderation layer detects content indicating you may be in crisis, the persona will step out of character and direct you to a real-world crisis resource. This is a safety measure, not a clinical assessment, and may produce false positives and false negatives. Nothing in this measure creates a duty of care to monitor your wellbeing, to alert any third party, or to provide medical or psychological intervention. RevAIved is not a crisis service. In an emergency, call your local emergency number.

11. Notice-and-action mechanism (EU DSA Article 16)

If you become aware of content on RevAIved that you believe is illegal under EU law or the national law of an EU Member State, you may submit a notice under Article 16 of the Digital Services Act (Regulation (EU) 2022/2065) to legal@revaived.com. Your notice should include:

• A sufficiently substantiated explanation of why you consider the content illegal;
• A clear indication of where the content can be found (the precise persona, message or feature);
• Your name and email (anonymous notices about content that requires legal context — e.g. claims involving the deceased — are accepted only where the law allows);
• A statement, made in good faith, that the information in your notice is accurate and complete.

We will confirm receipt without undue delay, decide on the notice in a diligent, non-arbitrary and objective manner, and provide a statement of reasons to the notifier and (where the content is removed or restricted) to the affected user. We reserve the right to give priority to notices from trusted flaggers awarded that status under Article 22 DSA.

12. Intellectual property

The Service, including the software, designs, brand marks, copy, and the AI persona generation logic that is our own (excluding third-party model outputs and your User Content), is owned by RevAIved or its licensors and is protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the Service for personal, non-commercial purposes.

Outputs generated by the AI in response to your inputs are not authored by us in the copyright sense; the legal status of AI-generated content varies by jurisdiction. We make no representation about the copyrightability or ownership of AI outputs. You may use them for your personal, non-commercial purposes only.

13. Third-party services

The Service is provided in part by named third-party processors (currently including Supabase, OpenAI, Apple and Google — see our Privacy Policy). Your use of features powered by those providers is also subject to their respective terms and policies. We are not responsible for those providers' acts or omissions to the extent permitted by law.

14. Termination

You may stop using the Service and delete your account at any time from the Profile screen. We may suspend or terminate your access immediately, with or without notice, if we reasonably believe you have violated these Terms, if continued provision would expose us to legal risk, or if required by law. On termination, your User Content is deleted as described in the Privacy Policy. Sections that by their nature should survive termination — including §§ 7 (licence), 9 (AUP), 12 (IP), 15 (warranties), 16 (liability), 17 (indemnity), 18 (governing law), 19 (disputes) — will survive.

15. Disclaimers of warranties

To the maximum extent permitted by law, the Service is provided "AS IS" and "AS AVAILABLE", without warranty of any kind — express, implied or statutory — including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, availability, security, or any warranty arising out of course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, secure, or that AI-generated replies will be accurate, appropriate, or reflective of the actual person on whom the persona is based.

Some jurisdictions do not allow the disclaimer of implied warranties; in such jurisdictions, those warranties apply only to the minimum extent required by law and the rest of this section continues to apply.

16. Limitation of liability

To the maximum extent permitted by law, the aggregate liability of RevAIved and its directors, officers, employees, agents and licensors arising out of or relating to these Terms or the Service shall not exceed the greater of (a) one hundred euros (€100) or (b) the total amount you have paid us in fees for the Service in the twelve (12) months immediately preceding the event giving rise to the liability.

In no event shall RevAIved be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, goodwill, data, use, or substitute-service costs, whether based on warranty, contract, tort (including negligence), strict liability or any other legal theory, and whether or not we have been advised of the possibility of such damages.

Carve-outs. Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• wilful misconduct, including any act or omission excluded from limitation under California Civil Code § 1668 or its equivalent in your jurisdiction;
• any liability that cannot be lawfully limited or excluded under the law applicable to you, including mandatory consumer-protection rights under EU law (Article 6 Rome I);
• our own data-protection breaches to the extent the law requires.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions our liability is limited to the minimum extent permitted by law.

17. Indemnity

You agree to indemnify, defend and hold harmless RevAIved and its directors, officers, employees, agents and licensors from and against any claims, damages, liabilities, losses, costs and expenses (including reasonable legal fees) arising out of or relating to (a) your User Content, (b) your breach of these Terms (including the Acceptable Use Policy and the deceased-person representations in §8), (c) your violation of any law or the rights of any third party, including any post-mortem right of publicity, image or personality right, or (d) any dispute between you and a family member, heir, estate or rights-holder of any deceased person who is the subject of a persona you created. This indemnity survives termination.

18. Governing law

These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of the Republic of Slovenia, without regard to its conflict-of-laws rules and without prejudice to mandatory consumer-protection rights under the law of your country of habitual residence (Article 6 Rome I where applicable to consumer contracts).

19. Dispute resolution

For users outside the United States. Any dispute that we cannot resolve informally will be submitted to the exclusive jurisdiction of the courts of Ljubljana, Slovenia (Okrožno sodišče v Ljubljani), save that EU consumer users retain the right to bring proceedings in their place of habitual residence under Article 18 Brussels I bis. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

For users in the United States — please read carefully. This section requires arbitration and waives class actions.

• You and RevAIved agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration under the JAMS or AAA Consumer Arbitration Rules (whichever you select) by a single arbitrator, in English, seated in New York, NY or in your county of residence at your election. The Federal Arbitration Act governs the interpretation and enforcement of this section.
• You and RevAIved each waive the right to bring or participate in a class action, class arbitration, or representative or consolidated action. Disputes may be brought only on an individual basis.
• Mass arbitration staging. If 25 or more substantially similar claims are filed against us within a 30-day window by claimants represented by the same or coordinated counsel, an initial batch of up to 10 bellwether arbitrations will proceed and the remaining claims will be stayed; the parties will attempt to use the bellwether outcomes to resolve the remaining claims, with statute-of-limitations tolling for stayed claims.
• Small-claims carveout. Either party may bring a qualifying claim in small-claims court instead of arbitration, if the claim stays in that court and is brought individually.
• 30-day opt-out. You may opt out of arbitration and the class-action waiver within 30 days of first accepting these Terms by emailing legal@revaived.com with the subject line "Arbitration Opt-Out", your name, and the email associated with your account.
• If the class-action waiver is held unenforceable as to a particular claim, that claim must be severed from the arbitration and proceed in court; the remaining claims will continue in arbitration.

20. App store specifics

If you obtained the App from Apple's App Store, the following additional terms apply, and Apple is a third-party beneficiary entitled to enforce them: Apple has no obligation to provide any maintenance or support; in the event of failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (Apple has no other warranty obligation whatsoever); we, not Apple, are responsible for product claims, IP infringement claims and compliance with consumer protection laws; the licence is non-transferable except as expressly permitted by Apple's Usage Rules.

If you obtained the App from Google Play, Google's Play Terms of Service additionally apply to your billing and refund rights.

21. Force majeure

We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government action, labour disputes, fire, flood, epidemic, pandemic, internet or telecommunications failures, or the acts or omissions of upstream providers.

22. Modifications to the Service

We may modify, suspend or discontinue any part of the Service at any time, with or without notice, in our reasonable discretion. We are not liable to you or any third party for any modification, suspension or discontinuation of the Service.

23. Notices & assignment

We may give notices via in-app messages, push notifications, or to the email address associated with your account. You may give us notice to legal@revaived.com. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, restructuring or sale of substantially all of our assets, on reasonable notice.

24. Severability, waiver & entire agreement

If any provision of these Terms is held invalid or unenforceable, the remainder remains in full force and effect. A failure or delay by us to enforce any right is not a waiver of that right. These Terms (together with the Privacy Policy and any supplemental terms) constitute the entire agreement between you and RevAIved relating to the Service and supersede any prior or contemporaneous understandings.

25. Contact

Questions about these Terms, the Service, or any concern at all: support@revaived.com. Legal notices, takedown requests, DSA Art. 16 reports and arbitration opt-outs: legal@revaived.com.